Contact Serene Talks
Have a question about Serene Talks, our experiences, privacy, or your account and payment? Email us and a real person will read it. We usually reply within two to three working days.
What you can contact us about
The conversation experience
Questions about how the AI conversation works, what it is suitable for, or feedback on the replies you received.
Stories and chapters
A chapter that will not load, progress that disappeared, a chapter link you cannot open, or an idea for a future story.
Payments and unlocks
A premium chapter payment that did not unlock, a duplicate payment, or a refund request. Include the UPI reference number and the chapter number so we can check it quickly.
Privacy and data
Questions about what information the site collects, cookies and advertising, or a request related to your data.
Before you write in
A few things are answered faster on the site itself: our refund policy explains how premium chapter refunds work, the privacy policy describes exactly what information the site collects, and Responsible AI explains what the conversation experience is and is not designed for.
Serene Talks does not provide medical, psychological, or emergency services. If a situation is urgent or someone is at risk, please contact a qualified professional or your local emergency services rather than emailing us.