Legal

Refund Policy

Last updated: June 2026

Due to the digital nature of our services, products, and content, all purchases are final and non-refundable once access has been granted.

This includes premium story chapters, future premium experiences, and any other paid digital content offered on Serene Chats.

Exceptions may only apply where required by applicable law. If you believe a charge was made in error or you experienced a failed transaction where access was not granted, please contact us within 7 days and we will investigate.

All payments are processed through Razorpay. For payment-related disputes please also review Razorpay's policies.

Contact: Serene Chats · Bangalore, Karnataka, India.